Building, Creating and Owning Market Intelligence
By Lawrence Potter at Incite Management
There are plenty of business management trends going around. Think in the last 20 years there has been, Management by Objectives, 7 Habits, JIT, Ishikawa, MRP, MRP II, ERP, TQM, Zero Defect Programs, Quality Circles, Time Management, CRM and the list goes on and on and on.
So why is developing Market Intelligence any different for an organisation?
Market Intelligence is a work management practice. It will assist you to guide the business through these turbulent times. Best of all developing Market Intelligence captures the real information and data required to successfully run and manage a business.
So what is Market Intelligence; in its simplest form it considers four aspects of Business Management;
- Business Intelligence;
- Competitor Intelligence;
- Customer Intelligence; and
- Knowledge Management.
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